WILD MOON, LLC | APPOINTMENT POLICY + PROTOCAL | Updated 4.1.24

These policies are subject to change and will be implemented at our discretion.

Please reschedule or cancel your appointment at least 24 hours before your appointment start time.

There will be an email reminder that goes out 30 hours, 25 hours, and 1 hour before your appointment start time. There will also be a text reminder that goes out 2 hours before your appointment. Please make sure you provide an email and phone number you check so you will see these reminders.

If you cancel or reschedule your appointment within 24 hours before your appointment start time you will be required to pay 100% of scheduled service fees.

The balance on your account must be settled before you are able to book any future services. Any prepayment, deposit, or gift cards linked to you will be applied toward your account balance.

After 2 cancelations or reschedules within 24 hours of your appointment start time you will be required to prepay for any and all future appointments.
After 3 cancelations or reschedules within a 30 day period you will no longer be accepted as a client of Wild Moon.

Please arrive on time for your appointment. Additional time for consultations and completion of paperwork for new clients is built into the appointment time slot.
Late arrivals will forfeit lost time and are required to pay the full amount for the services booked.
If you are more than 15 minutes late for any service you will forfeit your appointment and it will be counted as a No Call/No Show.

If you No Call/No Show, you owe 100% of the scheduled services and will be required to pay 100% of any and all future services. The balance on your account must be settled before you are able to book another appointment.
After (2) No Call/No Show, you will no longer be accepted as a client of Wild Moon.

Massage + Bodywork Services

The paperwork includes general client information, a short health history as it pertains to contraindications of services, and Wild Moon, LLC’s Policy and Liability Waiver.

16 years - 17 years: Client paperwork must be completed by a guardian prior to the appointment.
15 years & under: Client paperwork must be completed by the guardian and a guardian must be present at the appointment for the duration of the appointment.
Records will be retained for the duration of 3 years.

Tattoo Services

As a requirement of the Nebraska Licensure Unit, all clients must provide a valid form of photo ID (Driver’s License, Military ID, State ID, or Passport) prior to receiving services. A copy will be retained in your file for the duration of 3 years.

Under the age of 18: Client paperwork must be completed in person by a guardian and must be signed off by all parties involved.

A valid form of ID (Driver’s License, Military ID, State ID, or Passport) of the guardian (and minor if available) and proof of guardianship (Birth Certificate or Court Order) is required. THERE WILL BE NO EXCEPTIONS. Records for minors will be retained for the duration of 5 years.

Piercing Services

As a requirement of the Nebraska Licensure Unit, all clients must provide a valid form of photo ID (Driver’s License, Military ID, State ID, or Passport) prior to receiving services. A copy will be retained in your file for the duration of 3 years.

Under the age of 18: Client paperwork must be completed in person by a guardian and must be signed off by all parties involved.

A valid form of ID (Driver’s License, Military ID, State ID, or Passport) of the guardian (and minor if available) and proof of guardianship (Birth Certificate or Court Order) is required. THERE WILL BE NO EXCEPTIONS. Records for minors will be retained for the duration of 5 years.
Age Eligibility
- Only individuals able to express a desire and consent for a piercing and those deemed capable of caring for piercing are eligible to be pierced.
- 16 and above will be considered for cartridge, nostril, and naval piercings.